WaypointVA - Heather Pore
Proactive Virtual Assistant for Health & Wellness Professionals (& Other Small Businesses)A trusted partner who takes care of the details that drain your time and energy, giving you the space to focus on your clients and your mission.
What Makes WaypointVA Different
I believe a well-run wellness business starts with calm, clarity, and flow. Not hustle. That’s why my work goes beyond tasks and checklists to support the way you naturally move through your week.I don’t just tidy your inbox or organize your digital space. I create a steady, supportive structure behind the scenes so your business feels as intentional and grounded as the care you give your clients.Everything I create — from templates to workflows to weekly summaries — is designed to ease your mental load, simplify your days, and help you stay focused on the work that truly matters.Working together feels less like outsourcing and more like having a trusted partner. Your business finally aligns with the way you want to work: clear, organized, and fully in flow.
Hey, I'm Heather 👋
After 20 years as a front office manager at a physical therapy practice, I know what it takes to keep operations running smoothly and clients feeling cared for. I’ve also built my own photography business (and this one), so I understand the juggle of growing a business while managing all the behind-the-scenes details.At WaypointVA, I bring that experience together, blending human expertise with smart tools to help health and wellness professionals stay organized, consistent, and client-ready. It’s support designed to give you peace of mind and more room to grow.
The Way Your Business Could Feel
Imagine this:
You’re a wellness coach with a full schedule of clients and programs you love running — but your inbox is overflowing, your forms and check-in notes are scattered across folders, and your follow-ups keep slipping through the cracks.That’s where I come in. I’ll bring calm to the chaos: organizing your inbox, creating easy-to-reuse templates, and setting up a simple system to keep your client flow consistent.Most clients reclaim 5–8 hours each week; time they use to focus on clients, create new offerings, or simply take a real break.
Your energy goes back where it belongs: supporting your clients and growing your practice, not managing the moving parts behind it.
Or maybe you’re a nutritionist or holistic health practitioner building momentum with new clients and collaborations.
Between inquiries, progress tracking, and program updates, you’re spending more time organizing information than interpreting it.I’ll streamline your client communication, organize your digital workspace, and give you weekly clarity on what’s done and what needs attention.The real win isn’t just hours saved — it’s energy regained. With systems in place, your work feels lighter, calmer, and more intentional.You'll have a business that feels grounded, professional, and spacious — where your systems support your success instead of slowing it down.
Every client’s story looks different, but the outcome is the same: less stress, more clarity, and a business that feels lighter to run.
How I Support Your Practice
I provide behind-the-scenes support for practitioners who want their business to feel organized, steady, and easier to manage.Support is customized to your practice, your tools, and how you work. Some clients need a one-time reset. Others want ongoing support. We decide that together.
🔵 Administrative & Operations Support
Behind-the-scenes support to keep your business organized, steady, and easier to manage.Support may include:
• Inbox and client communication support
• Digital organization of files, documents, and systems
• Creating or refining templates, forms, and internal resources
• Simple workflows that support how you actually work
• Ongoing operational support and follow-through
• Program, workshop, or project coordinationThis support is customized to your tools, your workflow, and the way your business runs.
🟢 Basic Bookkeeping & Financial Organization
Available as a standalone servicePractical bookkeeping support focused on organization, accuracy, and clarity.Support may include:
• Transaction categorization
• Account reconciliation
• Keeping books current and organized
• Preparing clean, accurate records for your accountant or tax professionalThis service focuses on financial organization and maintenance. It does not include tax preparation or financial advising.
Not sure which type of support you need?
That’s completely normal. We’ll talk through what’s working, what feels heavy, and decide on the right next step together.Investment:
Support is customized based on scope and level of involvement. Pricing is confirmed after a discovery call.